Asidua

Retrieve, Explore, Decide

The modern police service is awash with information, held both internally in gazetteers, case management systems, intelligence systems, licensing systems and the like, and externally in national systems such as PNC, HOLMES II, MIDAS etc. 

To make effective use of this information, call handlers and officers need to be able to efficiently retrieve it, explore it in a flexible manner and decide best on how to use it.

Asidua’s Customer Contact Platform^TM for Policing allows call handlers and officers to;

• Retrieve
  CCP Policing Search & Assist Portal provides a single screen to search across a wide range of internal and external national systems.

• Explore
  CCP Policing Search & Assist Portal displays results as a navigation web, allow the user to step through associations and relevant data, while drawing attention to the key pieces of information.   A key aspect of this presentation of information is the removal of duplicate records or the same record being found in multiple systems.  CCP Policing does this “on the fly” to build a complete consolidated view of the searched for person, property or vehicle.


• Decide
  By providing this navigation web and highlighting relevant information, CCP Policing allows the user to decide on how to proceed, including using the retrieved information to open and begin recording a new case.

Further Information
Discover how CCP Policing can also help capture, prioritise and action public enquires more effectively.