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CCP is an integrated platform that makes best use of the combination of existing Local Authority systems and the latest technologies from Microsoft. The diagram below illustrates how CCP fits within the Local Authorities ICT infrastructure.
CCP connects systems and users together, delivering business processes that can span across many different systems and users.
Asidua are a Microsoft Gold Partner and have built the Customer Contact Platform based on the principals set out by Microsoft’s Citizen Service Platform Initiative.
Asidua chose the Microsoft technologies based on not just the capabilities of the technologies but also on their cost effectiveness and acceptance within the Local Government domain. The full CCP solution is built on a range of Microsoft technologies as illustrated below.
As CCP is a modular technology the use of these Microsoft technologies is dependent on the component of CCP as described below:
Continue your journey by reading about the CCP Components
The Customer Contact Platform (CCP) is a modular solution platform and consists of a number of key components including:
CCP provides support for end to end business processes from the initial point of customer contact through service delivery and where appropriate back to the customer to confirm they are happy with the service that has been delivered.
CCP is though also a modular architecture that can be deployed to deliver benefit within specific business areas such as Customer Self Service, Contact Centre Desktop, Mobile Fulfilment etc. Each of these components incorporates off the shelf Local Government system integrations and is also designed to enable rapid integration with other systems within a specific Local Authorities domain.
The following diagram illustrates some of the key areas of functionality of the CCP solution:
All CCP solutions incorporate aspects of Information Management, Process Management and Performance Management. Specific client needs may target only specific channels through deployment of the Portal, Desktop, CRM, Mobile or Enterprise modules.
The Customer Contact Platform (CCP) is a software platform built upon Microsoft technologies that Asidua has developed through many years of experience in delivering complex end to end integrated business focussed solutions across the public and private sectors.
Over recent years Asidua have added to the Customer Contact Platform to provide a specific Local Government solution. This version is focussed on meeting the particular needs of Local Authorities to deliver improved customer service and significant operational savings.
Continue your journey by reading more about the CCP Technology
The Customer Contact Platform (CCP) is a software platform built upon Microsoft technologies that Asidua has developed through many years of experience in delivering complex end to end integrated business focussed solutions across the public and private sectors.
Over recent years Asidua have added to the Customer Contact Platform to provide a specific Local Government solution. This version is focussed on meeting the particular needs of Local Authorities to deliver improved customer service and significant operational savings.
In particular, CCP enables a Local Authority to:
To find out more about Asidua’s Customer Contact Platform (CCP) and how CCP can help improve Local Authority productivity use the links below;
At Asidua we believe that seamless end-to-end processes can only be achieved through integration of systems, the applications they host and the data they contain. While modern enterprise applications offer ever-increasing integration capabilities, the effective use of these capabilities presents a major challenge to many organisations.
For medium-to-large enterprises, this benefit is amplified considerably due to the overhead in trying to manage many point-to-point integration links.
Adopting a systematic integration strategy allows an organisation to radically re-arrange its enterprise ICT, leading to higher levels of automation and greater levels of flexibility. Asidua has devised Application & Data Integration (ADI) to enable its clients to embrace such a strategy.
Navigate to the appropriate learning zone below to acquire the knowledge you need to power your analysis, or contact us directly:
Since 2002 Asidua have successfully completed many projects for worldwide Tier 1 & Tier 2 clients utilising our unique WES (WinPathTM Expert Services) capabilities.
To help highlight this, we have published a large number of recent case studies for your viewing.
For your ease of reference, the case studies have been split into Technologies and Product Lines. To view the WES case studies of your choice, use the left hand menu or the links bleow;
Technology
Product Line
View All Case Studies
You can also view all the WES case studies by clicking the “view all case study button” on the left hand menu or the link provided.
Asidua has worked with a wide range of equipment suppliers including Tier 1s & 2s from across the globe including;

WES Customer Testimonials
Client satisfaction with WES (WinPathTM Expert Services) is testament to the level of repeat business which Asidua has enjoyed throughout the years. To help highlight our high level of customer satisfaction, please take a moment to review some of our recent customer testimonials;
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Asidua WinXtends are an off-the-shelf solution for deployment in the wire speed processing engine (DPS) within the WinPathTM architecture. These enhance the standard DPS functionality to help customers maximise the benefits of their WinPath designs in a cost-effective manner.
WinXtend example solutions include:
1. High performance MTP2 stack for use within SS7 solutions
2. Packet-based policer to complement the standard bit-rate policer
3. Policer Chaining framework
4. DMA transfer capability
For further information on these solutions or to discuss requirements for other solutions contact winpath@asidua.com
Asidua’s WinStacks for Link Aggregation (LAG) and Ethernet Operations, Administration & Maintenance (EOAM) are applicable to any solution involving Ethernet interfaces across domains including Wireless/WiMAX, Aggregation & Transport, DSL/PON and dedicated Carrier Ethernet deployments.
Asidua’s WinStacks are designed to assist vendors in achieving the MEF-defined goals for Ethernet based solutions including Standardised services, Scalability, Reliability and Quality of Service.
LAG is designed to overcome two problems that are common in Ethernet based deployments – bandwidth limitation and link redundancy – by allowing the grouping of multiple Ethernet links into an aggregation group.
Meanwhile, EOAM is a suite of protocols for monitoring and troubleshooting of Ethernet networks and WANs. The standard mechanisms for performance measurement and fault detection provided by EOAM are a key requirement for deployment of Carrier-class Ethernet. Click here to view the WinStacks overview diagram
A total of four standards-compliant stacks are available from Asidua as follows:
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Key Benefits of Control Stacks
1. Build on the capabilities of the WinPath DPS to present a fully functional, integrated solution
2. Highly competitive pricing
3. Enable faster time to market
4. Easy to use & integrate via a three step process supported by comprehensive documentation and an example/reference application
5. Standards compliant
6. Permissive licence arrangements with source code included in the deliverables
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Further Information
Detailed product briefs for the LAG and EOAM stacks can be viewed using the links below:
Additional information can also be obtained by contacting winpath@asidua.com
Asidua’s WES (WinPathTM Expert Services) also offers a range of off-the-shelf products specifically designed for the WinPathTM processor family, each at a highly competitive price, these are;
WinStacks
Asidua’s WinStacks for Link Aggregation (LAG) and Ethernet Operations, Administration & Maintenance (EOAM) are applicable to any solution involving Ethernet interfaces across domains including Wireless/WiMAX, Aggregation & Transport, DSL/PON and dedicated Carrier Ethernet deployments.
WinStacks product examples;
To read more about Asidua WinStacks click here![]()
WinXtends
Asidua WinXtends are an off-the-shelf solution for deployment in the wire speed processing engine (DPS) within the WinPath architecture. These enhance the standard DPS functionality to help customers maximise the benefits of their WinPath designs in a cost-effective manner.
WinXtends product examples;
To read more about Asidua WinXtends click here
With the successful deployment at the 2002 Broadband World Forum of a Tier 1 demo of an Integrated Voice & Data linecard based on the WinPath 1 processor, Asidua’s relationship with Wintegra has strengthened over time with an ever increasing work pipeline.
One of the key milestones in the relationship was a move from Application & WDDI layer developments into the DPS itself enabling Asidua to offer the unique end-to-end Service Offering encompassing DPS, WDDI and Application layers – the complete solution customers require.
More recently representatives from Asidua’s management team participated in the Wintegra Worldwide Sales conference in Austin Texas, where Eddie Millsopp, Head of WES (WinPathTM Expert Services) at Asidua commented: “At the sales conference we were able to market our Wintegra WDDI and DPS offerings to a global audience. Asidua is in a unique position - our experience, understanding and capabilities, from the customer application right down to the microcode, allows our clients to truly unlock the potential of the Wintegra processor”
Since the conference the Asidua – Wintegra partnership has extended further with both companies embarking on a project to develop a number of standards compliant protocol stacks to further extend the capabilities of the Wintegra NP.
With the extension of the Asidua & Wintegra partnership, Robert O’Dell, EVP Marketing and Sales, Wintegra said, “Carrier Ethernet Access and Aggregation equipment is increasingly being deployed by our customers around the world, driving the demand for MEF compliant Carrier Ethernet solutions and services” “Asidua’s Standards Compliant Carrier Ethernet Control Stacks, already ported to WinPathTM processors, help our customers meet their aggressive schedules and allow them to focus their efforts on value-added and differentiated features.”
Asidua teams have been working on WinPathTM projects for almost 10 years which has resulted in Asidua and Wintegra enjoying an ever-closer working relationship.
Today, Asidua works with clients who have adopted or are about to adopt one of the WinPathTM network processors as part of their product development and who are therefore familiar with the powerful combination of Silicon & Software (including DPS, WDDI & Frameworks) which makes up the package from Wintegra.
Asidua’s services are typically best suited to clients who are taking the Wintegra Software & Silicon package and want to:
Some of the challenges which may be encountered during a typical product development include:
While clients can overcome these challenges themselves, availing of assistance from Wintegra as required, engaging with Asidua and using components such as the Carrier Ethernet Stacks and/or WES (WinPathTM Expert Services) offerings is a proven means of achieving time to market and product differentiation goals.
Asidua’s WES (WinPathTM Expert Services) helps clients achieve their goals of Time to Market, Right First Time and Product Differentiation by delivering solutions across domains including Systems Engineering, Software Services and Board Bring-up
Asidua is unique in providing a ‘Top to Bottom’ offering, endorsed by Wintegra, relating to WinPathTM Software Services. This means that any new features or customisations can be implemented at the most appropriate layer of the software model, whether that is within:
Asidua’s Service Offering is not only limited to Software Services but also extends to:
Here, the Hardware ↔ Software Bridge service spans the traditional divide between Software & Hardware teams. Experience has shown this is key to the efficient execution of activities such as Hardware Integration, Board Bring-up, Performance Engineering and Troubleshooting.
WES Products
Asidua also offers a range of off-the-shelf products (WinStacks & WinXtends) specifically designed for the WinPath processor family, each at a highly competitive price.
WinStacks
WinXtends
To find out more about WES Products click here.
Asidua is endorsed by Wintegra as the preferred supplier for providing a complete portfolio of services focused on the WinPathTM product family. From their headquarters in Belfast, Northern Ireland, Asidua teams have successfully delivered solutions for a wide range of equipment suppliers including Tier 1s & 2s from across the globe.
Asidua’s WES (WinPathTM Expert Services) helps clients achieve their goals of Time to Market, Right First Time and Product Differentiation by delivering solutions, based on Wintegra WinPathTM, across lifecycle phases including Systems Engineering, Software Services and Board Bring-up
Asidua also offers a range of off-the-shelf products (WinStacks & WinXtends) specifically designed for the WinPath processor family, each at a highly competitive price.
To read more about WES and Asidua’s WinStacks & WinXtends click the links below.
The Asidua Device Services division provides a unique, world-class capability in Embedded Telecoms Integration (ETI). Our ETI service offering comprises four key differentiators:
1. Handling Complexity
Asidua provide consultants experienced in complex device architectures utilising millions of lines of code and brand new third-party components.
2. Hardware/Software Mix
A good solution – and ultimately a good embedded product – is one which has been designed with an end-to-end view. By necessity, in the device world, this involves being mindful of the hardware (silicon) and software (code) to be used, and ultimately the integration of the two. Asidua’s ability to review hardware schematics and plans, and advise our clients – early in the cycle – of potential features or issues in the hardware and software, saves valuable time and prevents costly mistakes. In addition, Asidua’s ability to utilise Model-Driven Architectures (MDA) allows for hardware and software design to take place in parallel.
3. Cost Reduction
Asidua’s end-to-end approach to Embedded Telecoms Integration (ETI) generates real cost savings for customers. Our cradle-to-grave involvement means that early engagements can be carried out with future developments and the complete product life-cycle in mind. This approach provides for a much higher degree of code re-use and allows the Model Driven Architecture to encompass all the wrappers and interfaces that will ultimately be needed.
4. Support
Asidua’s Device Services staff have evolved a support model to assist our clients in smoothing out the New Product Introduction (NPI) process. This involves providing on-site support with extremely rapid escalations as products move from development into production and deployment. Post-deployment, support can be scaled back to subsequent levels to meet the criteria laid down by our clients.
Wintegra WinPath Capabilities
Asidua has extensive experience of working with Wintegra WinPath devices, the DPS and are fully licensed by Wintegra to provide this service. Asidua have delivered solutions across all levels of the Wintegra Software Architecture including:
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An ADI platform will be deployed to form the information broker at the core of your enterprise architecture. ADI platforms provide the communications infrastructure to allow your existing enterprise applications to exchange data and hence form end-to-end processes.
Asidua offers solutions that will be built using middleware platforms from one of our technology partners. As a result, ADI solutions:
Asidua has considerable experience across a range of middleware platforms, and will provide a total solution package based on a platform best suited to the client’s needs. In addition to core messaging platforms, Asidua recognises that ADI solutions are often about providing additional capabilities not present in existing enterprise applications. To this end our solutions also offer portal and data management technology to allow the rapid deployment of application extensions or composite applications built to leverage an SOA.
Platform Systems
Currently, Asidua offers a full suite of such technologies from the both Microsoft and BEA Systems. To find out more on each platform click the appropriate logo.
The Asidua methodology is based on a dual approach of providing skills for both consultancy and realisation of an ADI solution.
Click here to view a diagrammatical view of our ADI methodology.
Consultancy is a phase that allows us to engage both in advance - or in parallel with - solution delivery and:
Realisation is the phase that will deliver automated and seamless end-to-end processes that work. This is an iterative delivery model based on four key services:
Each phase of the ADI methodology is underpinned by corresponding tools, techniques and platforms from the Asidua portfolio.
Consultancy - In our experience Asidua’s clients all have the common need to leverage their ICT architecture to support changes in end-to-end business processes. But knowing how best to achieve this across multiple platforms is a cause for concern for clients. Asidua is able to help define the problem space as an evolutionary roadmap for the ICT architecture. This is presented via our ADI PLANNER tool, outlining any areas where the architecture requires enhancement, often by the realisation of an ADI solution.
Model - In deciding to evolve an ICT architecture through the use of ADI, any organisation has effectively agreed to a level of change which can impact the majority of its applications and users. If such an undertaking is not managed effectively, the impact can be catastrophic. Asidua will utilise a range of tools and techniques brought together within our suite of ADI DESIGNER tools. These ensure that the requirements and impacts of an ADI solution, are well understood, and documented, ensuring that organisational integrity is maintained.
Validate - Verification is the area of solution delivery that is often at greatest risk when the pressure is on to meet business goals. We have focused our efforts to build a suite of automated test tools that allow near-100% test of ADI solutions before deployment. This minimises the amount of testing that must be done in-situ, allowing us to test the solution in isolation using our ADI TESTER to simulate the behaviour of a client’s enterprise systems.
Operate - Once a solution is built and deployed many integration vendors consider their job finished. Asidua recognises that the majority of pain in achieving ROI from an ADI project is making it work in a real-world environment: solutions are not perfect - they will break. The key is to be able to fix any problems as efficiently as possible. To this end Asidua provides a range of tools and techniques optimised to meet this need in the form of the ADI CONSOLE.
Build - To many of our competitors, building an integration solution is about writing bespoke code to handle data transformation and routing. Within Asidua, our deep understanding of a typical ADI problem has allowed us to evolve an approach based on the use of well-defined integration patterns. These will be chosen from our dedicated ADI PATTERN LIBRARY.
At Asidua we believe that seamless end-to-end processes can only be achieved through integration of systems, the applications they host and the data they contain. While modern enterprise applications offer ever-increasing integration capabilities, the effective use of these capabilities presents a major challenge to many organisations. For medium-to-large enterprises, this benefit is amplified considerably due to the overhead in trying to manage many point-to-point integration links.
Adopting a systematic integration strategy allows an organisation to radically re-arrange its enterprise ICT, leading to higher levels of automation and greater levels of flexibility. Asidua has devised Application & Data Integration (ADI) to enable its clients to embrace such a strategy.
Navigate to the appropriate learning zone below to acquire the knowledge you need to power your analysis, or contact us directly:
The Asidua Device Services division provides a unique, world-class capability in Embedded Telecoms Integration (ETI). Our specialised division deals with complex systems, where complexity is defined by a number of metrics: scale, time-to-market, and experience.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Technology & Teaming Partners that Asidua work with in the Telecoms Sector.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Technology Partners that Asidua work with in the Telecoms Sector.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Teaming Partners that Asidua work with in the Telecoms Sector.
As an IT director or CIO, you may have a particular strategy in mind for your enterprise. Given the demands of today’s global markets perhaps you are considering an approach which embraces change - an approach such as:
Asidua has considerable experience in using an ADI solution to help you in these areas.
Service Oriented Architecture
Asidua recognises that SOA is an approach to building an architecture which combines reusable business services with decoupled business processes. Business services are units of IT resource, generally hosted on systems that do useful work on enterprise data (such as performing a credit check or submitting an order for delivery). It is the co-ordination of these services by end-to-end processes that generally allows an enterprise to deliver value to it’s customers. We feel strongly that SOA is not technology, but rather a way of utilising technology to better map services to business needs and hopefully more highly utilise IT assets. SOA simply allows a “pick-and-mix” concept where a line-of business processes to leverage the best of whatever the rest of the business can offer.
To make SOA work, there are several key architectural concepts that must be employed:
Decoupling the key elements in this fashion leads to a much higher level of flexibility allowing new processes, services and front-ends to be employed as required. (view Asidua’s SOA model). SOA is about end-to-end processes, across a de-coupled architecture. So ADI must be pervasive across the architecture, accessible yet invisible to all.
Business Process Management
Within Asidua we consider Business Process Management (BPM) as one of the key goals for deploying any ADI based SOA solution. BPM is a specialism that relies on a combination of domain experience, ICT and the techniques and tools to design, enact, control, and analyse operational business processes involving humans, organisations, applications, documents and other sources of information. BPM focuses heavily on applying continuous evolution to business processes, combining management methods with information technology so that managers can analyse and change processes in response to data, rather than just a hunch. Asidua specialises in offering ADI solutions that clearly separate automated business process from the services being invoked on business applications. This in turn makes this analysis and change of business processes more readily achievable.
Composite Applications
Composite applications are the next stage in evolution for an organisation that has adopted the strategy of SOA deployment. A composite application is an application built by combining services from enterprise applications and other enterprise-ready sources (e.g., commercial web services). Through the use of a composite application, our clients are able to leverage individual services, selected functions from within other applications, or entire systems whose outputs have been packaged, generally as web services (often legacy systems).
Leveraging its many years of experience in the field of ADI, Asidua has brought together a range of industry standards and in-house techniques into a single portfolio for the effective delivery of an ADI solution. This portfolio is built from three building block (view how the 3 ADI building blocks link together);
1. Methodology
A proven methodology based heavily on solution modeling, which allows us to engage with a client at any point, and carry a need through to a fully realised solution.
Read more about our ADI methodology
2. Tools
A set of tried-and-tested tools to support both clients and our own engineers in effectively overcoming some of the barriers to integration that ADI addresses.
3. Platforms
A suite of platforms from our technology partners on top of which we build solutions.
Read more about the platforms our ADI portfoilio can be built on
ADI is about leveraging the services of enterprise applications, joining them to build seamless (and automated) end-to-end processes. All enterprises have such processes. Some are well-documented, some already exist in enterprise systems, some may even exist as workflow. However most generally exist as islands, tied to existing people, products and departments, and the systems that support these. In order to make these processes truly end-to-end across an organisation, there is need to integrate these applications and the data they hold. Click here to view how business processes can be integrated with ADI
ADI is about making end-to-end processes work, especially where scale and complexity is an issue. For enterprises with a greater number of enterprise systems and business processes, the use of point- to- point paradigms rapidly becomes a near impossible scenario to manage. ADI introduces an approach which is tailored to scale from simple to large and complex scenarios.
ADI is about using vendor messaging platforms. One of the main elements of ADI is to deploy a message broker to provide a central information bus used by all applications. Such platforms are typically available from middleware vendors. Unfortunately, none of these platforms work out-of- the-box, and must be extensively customised to support the business processes required.
ADI is about making integration work on real enterprise scenarios. At Asidua we are well recognised experts in vendor platform customisation. Over many years of delivering such solutions for our clients, we have come to understand the major obstacles that will be encountered and how best to overcome these. Typically, we recommend the following questions be addressed when building any solution:
Only by answering these questions correctly, do we feel that an integration solution is really truly effective. To do this, we offer our clients a portfolio of services known as Application and Data Integration (ADI).
ADI is a well-defined layer of capability that allows us to meet enterprise needs. ADI allows us to insert a layer of capability between the desired business processes of a client, and the capabilities of a vendor platform supplied by one of our technology partners. We call this layer the ADI Data Flow layer. The ADI Data Flow layer is built using our own methodologies and tools, and guarantees delivery of end-to-end processes that work.
ADI is about having a well defined portfolio of tools and methodologies to deliver the ADI capability. Fundamentally, ADI is based on four key concepts:
In our experience, many enterprises in today’s global economy are striving to reach similar goals. These goals generally fall into one of the following categories;
Click here to view a diagrammatical view of these categories
In order to reach these goals an enterprise will typically look to leverage its resources, and those of its suppliers and partners as effectively as possible. These resources are typically:
It is processes that organisations look to as the primary catalyst for change to support these goals.
Driving Innovators
By applying constant innovation an enterprise can evolve and change its processes, to meet the demands of its customers. Such innovators come in many forms, but typical examples include:
There is no doubt about the need for such innovators to support change. But how do you support this change without radical upheaval of existing systems, and data? Unfortunately, like many of our clients, you are probably finding that your existing systems, whilst effective, act as a series of silos, unable to cope with the demands of supporting more seamless end-to-end processes, which increasingly demand higher levels of “zero-touch” and hence automation.
Embracing Change
At Asidua we believe that seamless and automated processes can only be achieved through integration of systems, the applications they host and the data they contain. While modern enterprise applications are themselves offering ever increasing integration capabilities, the effective use of these capabilities is a considerable challenge to many organisations. Where enterprises are medium-to-large this benefit is amplified considerably, due to the overhead that can be generated in trying to manage many point-to-point integration links. Conversely, embracing a wider integration strategy allows an organisation to radically re-arrange its enterprise ICT, leading to higher levels of automation and greater levels of flexibility. Asidua has devised ADI to enable its clients to embrace such a strategy.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Technology Partners that Asidua work with in the Telecoms Sector.
The points below illustrate the type and depth of expertise that Asidua Device Services division has gained by working with the Wintegra® WinPath™ network processor product family.
Initial Board Bring-Up
Asidua engineers the linecard board to the point where it can be passed to application developers. This includes the configuration of:
Configuration of Data and Control Plane for DSLAM services
Read more > Wintegra® Winpath™ product family
As an IT director or CIO, you may have a particular strategy in mind for your enterprise. Given the demands of today’s global markets perhaps you are considering an approach which embraces change - an approach such as:
Asidua has considerable experience in using an ADI solution to help you in these areas.
Service Oriented Architecture
Asidua recognises that SOA is an approach to building an architecture which combines reusable business services with decoupled business processes. Business services are units of IT resource, generally hosted on systems that do useful work on enterprise data (such as performing a credit check or submitting an order for delivery). It is the co-ordination of these services by end-to-end processes that generally allows an enterprise to deliver value to it’s customers. We feel strongly that SOA is not technology, but rather a way of utilising technology to better map services to business needs and hopefully more highly utilise IT assets. SOA simply allows a “pick-and-mix” concept where a line-of business processes to leverage the best of whatever the rest of the business can offer.
To make SOA work, there are several key architectural concepts that must be employed:
Decoupling the key elements in this fashion leads to a much higher level of flexibility allowing new processes, services and front-ends to be employed as required. (view Asidua’s SOA model). SOA is about end-to-end processes, across a de-coupled architecture. So ADI must be pervasive across the architecture, accessible yet invisible to all.
Business Process Management
Within Asidua we consider Business Process Management (BPM) as one of the key goals for deploying any ADI based SOA solution. BPM is a specialism that relies on a combination of domain experience, ICT and the techniques and tools to design, enact, control, and analyse operational business processes involving humans, organisations, applications, documents and other sources of information. BPM focuses heavily on applying continuous evolution to business processes, combining management methods with information technology so that managers can analyse and change processes in response to data, rather than just a hunch. Asidua specialises in offering ADI solutions that clearly separate automated business process from the services being invoked on business applications. This in turn makes this analysis and change of business processes more readily achievable.
Composite Applications
Composite applications are the next stage in evolution for an organisation that has adopted the strategy of SOA deployment. A composite application is an application built by combining services from enterprise applications and other enterprise-ready sources (e.g., commercial web services). Through the use of a composite application, our clients are able to leverage individual services, selected functions from within other applications, or entire systems whose outputs have been packaged, generally as web services (often legacy systems).
ADI is about leveraging the services of enterprise applications, joining them to build seamless (and automated) end-to-end processes. All enterprises have such processes. Some are well-documented, some already exist in enterprise systems, some may even exist as workflow. However most generally exist as islands, tied to existing people, products and departments, and the systems that support these. In order to make these processes truly end-to-end across an organisation, there is need to integrate these applications and the data they hold. Click here to view how business processes can be integrated with ADI
ADI is about making end-to-end processes work, especially where scale and complexity is an issue. For enterprises with a greater number of enterprise systems and business processes, the use of point- to- point paradigms rapidly becomes a near impossible scenario to manage. ADI introduces an approach which is tailored to scale from simple to large and complex scenarios.
ADI is about using vendor messaging platforms. One of the main elements of ADI is to deploy a message broker to provide a central information bus used by all applications. Such platforms are typically available from middleware vendors. Unfortunately, none of these platforms work out-of- the-box, and must be extensively customised to support the business processes required.
ADI is about making integration work on real enterprise scenarios. At Asidua we are well recognised experts in vendor platform customisation. Over many years of delivering such solutions for our clients, we have come to understand the major obstacles that will be encountered and how best to overcome these. Typically, we recommend the following questions be addressed when building any solution:
Only by answering these questions correctly, do we feel that an integration solution is really truly effective. To do this, we offer our clients a portfolio of services known as Application and Data Integration (ADI).
ADI is a well-defined layer of capability that allows us to meet enterprise needs. ADI allows us to insert a layer of capability between the desired business processes of a client, and the capabilities of a vendor platform supplied by one of our technology partners. We call this layer the ADI Data Flow layer. The ADI Data Flow layer is built using our own methodologies and tools, and guarantees delivery of end-to-end processes that work.
ADI is about having a well defined portfolio of tools and methodologies to deliver the ADI capability. Fundamentally, ADI is based on four key concepts:
As an IT director or CIO, you may have a particular strategy in mind for your enterprise. Given the demands of today’s global markets perhaps you are considering an approach which embraces change - an approach such as:
Asidua has considerable experience in using an ADI solution to help you in these areas.
Service Oriented Architecture
Asidua recognises that SOA is an approach to building an architecture which combines reusable business services with decoupled business processes. Business services are units of IT resource, generally hosted on systems that do useful work on enterprise data (such as performing a credit check or submitting an order for delivery). It is the co-ordination of these services by end-to-end processes that generally allows an enterprise to deliver value to it’s customers. We feel strongly that SOA is not technology, but rather a way of utilising technology to better map services to business needs and hopefully more highly utilise IT assets. SOA simply allows a “pick-and-mix” concept where a line-of business processes to leverage the best of whatever the rest of the business can offer.
To make SOA work, there are several key architectural concepts that must be employed:
Decoupling the key elements in this fashion leads to a much higher level of flexibility allowing new processes, services and front-ends to be employed as required. (view Asidua’s SOA model). SOA is about end-to-end processes, across a de-coupled architecture. So ADI must be pervasive across the architecture, accessible yet invisible to all.
Business Process Management
Within Asidua we consider Business Process Management (BPM) as one of the key goals for deploying any ADI based SOA solution. BPM is a specialism that relies on a combination of domain experience, ICT and the techniques and tools to design, enact, control, and analyse operational business processes involving humans, organisations, applications, documents and other sources of information. BPM focuses heavily on applying continuous evolution to business processes, combining management methods with information technology so that managers can analyse and change processes in response to data, rather than just a hunch. Asidua specialises in offering ADI solutions that clearly separate automated business process from the services being invoked on business applications. This in turn makes this analysis and change of business processes more readily achievable.
Composite Applications
Composite applications are the next stage in evolution for an organisation that has adopted the strategy of SOA deployment. A composite application is an application built by combining services from enterprise applications and other enterprise-ready sources (e.g., commercial web services). Through the use of a composite application, our clients are able to leverage individual services, selected functions from within other applications, or entire systems whose outputs have been packaged, generally as web services (often legacy systems).
ADI is about leveraging the services of enterprise applications, joining them to build seamless (and automated) end-to-end processes. All enterprises have such processes. Some are well-documented, some already exist in enterprise systems, some may even exist as workflow. However most generally exist as islands, tied to existing people, products and departments, and the systems that support these. In order to make these processes truly end-to-end across an organisation, there is need to integrate these applications and the data they hold. Click here to view how business processes can be integrated with ADI
ADI is about making end-to-end processes work, especially where scale and complexity is an issue. For enterprises with a greater number of enterprise systems and business processes, the use of point- to- point paradigms rapidly becomes a near impossible scenario to manage. ADI introduces an approach which is tailored to scale from simple to large and complex scenarios.
ADI is about using vendor messaging platforms. One of the main elements of ADI is to deploy a message broker to provide a central information bus used by all applications. Such platforms are typically available from middleware vendors. Unfortunately, none of these platforms work out-of- the-box, and must be extensively customised to support the business processes required.
ADI is about making integration work on real enterprise scenarios. At Asidua we are well recognised experts in vendor platform customisation. Over many years of delivering such solutions for our clients, we have come to understand the major obstacles that will be encountered and how best to overcome these. Typically, we recommend the following questions be addressed when building any solution:
Only by answering these questions correctly, do we feel that an integration solution is really truly effective. To do this, we offer our clients a portfolio of services known as Application and Data Integration (ADI).
ADI is a well-defined layer of capability that allows us to meet enterprise needs. ADI allows us to insert a layer of capability between the desired business processes of a client, and the capabilities of a vendor platform supplied by one of our technology partners. We call this layer the ADI Data Flow layer. The ADI Data Flow layer is built using our own methodologies and tools, and guarantees delivery of end-to-end processes that work.
ADI is about having a well defined portfolio of tools and methodologies to deliver the ADI capability. Fundamentally, ADI is based on four key concepts:
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Technology & Teaming Partners that Asidua work with in the Telecoms Sector.
Since 2002 Asidua have successfully completed many Application and Data Integration (ADI) projects for numerous clients. Below you can view project case studies from the corporate sector which highlight Asidua’s unique ADI capabilities.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Teaming Partners that Asidua work with in the Enterprise Sector.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Technology Partners that Asidua work with in the Enterprise Sector.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Technology & Teaming Partners that Asidua work with in the Enterprise Sector.
An ADI platform will be deployed to form the information broker at the core of your enterprise architecture. ADI platforms provide the communications infrastructure to allow your existing enterprise applications to exchange data and hence form end-to-end processes.
Asidua offers solutions that will be built using middleware platforms from one of our technology partners. As a result, ADI solutions:
Asidua has considerable experience across a range of middleware platforms, and will provide a total solution package based on a platform best suited to the client’s needs. In addition to core messaging platforms, Asidua recognises that ADI solutions are often about providing additional capabilities not present in existing enterprise applications. To this end our solutions also offer portal and data management technology to allow the rapid deployment of application extensions or composite applications built to leverage an SOA.
Platform Systems
Currently, Asidua offers a full suite of such technologies from the both Microsoft and BEA Systems. To find out more on each platform click the appropriate logo.
Each phase of the ADI methodology is underpinned by corresponding tools, techniques and platforms from the Asidua portfolio.
Consultancy - In our experience Asidua’s clients all have the common need to leverage their ICT architecture to support changes in end-to-end business processes. But knowing how best to achieve this across multiple platforms is a cause for concern for clients. Asidua is able to help define the problem space as an evolutionary roadmap for the ICT architecture. This is presented via our ADI PLANNER tool, outlining any areas where the architecture requires enhancement, often by the realisation of an ADI solution.
Model - In deciding to evolve an ICT architecture through the use of ADI, any organisation has effectively agreed to a level of change which can impact the majority of its applications and users. If such an undertaking is not managed effectively, the impact can be catastrophic. Asidua will utilise a range of tools and techniques brought together within our suite of ADI DESIGNER tools. These ensure that the requirements and impacts of an ADI solution, are well understood, and documented, ensuring that organisational integrity is maintained.
Validate - Verification is the area of solution delivery that is often at greatest risk when the pressure is on to meet business goals. We have focused our efforts to build a suite of automated test tools that allow near-100% test of ADI solutions before deployment. This minimises the amount of testing that must be done in-situ, allowing us to test the solution in isolation using our ADI TESTER to simulate the behaviour of a client’s enterprise systems.
Operate - Once a solution is built and deployed many integration vendors consider their job finished. Asidua recognises that the majority of pain in achieving ROI from an ADI project is making it work in a real-world environment: solutions are not perfect - they will break. The key is to be able to fix any problems as efficiently as possible. To this end Asidua provides a range of tools and techniques optimised to meet this need in the form of the ADI CONSOLE.
Build - To many of our competitors, building an integration solution is about writing bespoke code to handle data transformation and routing. Within Asidua, our deep understanding of a typical ADI problem has allowed us to evolve an approach based on the use of well-defined integration patterns. These will be chosen from our dedicated ADI PATTERN LIBRARY.
The Asidua methodology is based on a dual approach of providing skills for both consultancy and realisation of an ADI solution.
Click here to view a diagrammatical view of our ADI methodology.
Consultancy is a phase that allows us to engage both in advance - or in parallel with - solution delivery and:
Realisation is the phase that will deliver automated and seamless end-to-end processes that work. This is an iterative delivery model based on four key services:
Leveraging its many years of experience in the field of ADI, Asidua has brought together a range of industry standards and in-house techniques into a single portfolio for the effective delivery of an ADI solution. This portfolio is built from three building block (view how the 3 ADI building blocks link together);
1. Methodology
A proven methodology based heavily on solution modeling, which allows us to engage with a client at any point, and carry a need through to a fully realised solution.
Read more about our ADI methodology
2. Tools
A set of tried-and-tested tools to support both clients and our own engineers in effectively overcoming some of the barriers to integration that ADI addresses.
3. Platforms
A suite of platforms from our technology partners on top of which we build solutions.
Read more about the platforms our ADI portfoilio can be built on
In our experience, many enterprises in today’s global economy are striving to reach similar goals. These goals generally fall into one of the following categories;
Click here to view a diagrammatical view of these categories
In order to reach these goals an enterprise will typically look to leverage its resources, and those of its suppliers and partners as effectively as possible. These resources are typically:
It is processes that organisations look to as the primary catalyst for change to support these goals.
Driving Innovators
By applying constant innovation an enterprise can evolve and change its processes, to meet the demands of its customers. Such innovators come in many forms, but typical examples include:
There is no doubt about the need for such innovators to support change. But how do you support this change without radical upheaval of existing systems, and data? Unfortunately, like many of our clients, you are probably finding that your existing systems, whilst effective, act as a series of silos, unable to cope with the demands of supporting more seamless end-to-end processes, which increasingly demand higher levels of “zero-touch” and hence automation.
Embracing Change
At Asidua we believe that seamless and automated processes can only be achieved through integration of systems, the applications they host and the data they contain. While modern enterprise applications are themselves offering ever increasing integration capabilities, the effective use of these capabilities is a considerable challenge to many organisations. Where enterprises are medium-to-large this benefit is amplified considerably, due to the overhead that can be generated in trying to manage many point-to-point integration links. Conversely, embracing a wider integration strategy allows an organisation to radically re-arrange its enterprise ICT, leading to higher levels of automation and greater levels of flexibility. Asidua has devised ADI to enable its clients to embrace such a strategy.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Technology Partners that Asidua work with in the Public Sector.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Teaming Partners in the Public Sector.
Asidua is committed to creating a partner network delivering solutions into a wide range of vertical markets. Our business partners’ profiles range from those with whom we partner to sell, and those who provide technology and platforms we use. Below you can view some of our Technology & Teaming Partners that Asidua work with in the Public Sector.
An ADI platform will be deployed to form the information broker at the core of your enterprise architecture. ADI platforms provide the communications infrastructure to allow your existing enterprise applications to exchange data and hence form end-to-end processes.
Asidua offers solutions that will be built using middleware platforms from one of our technology partners. As a result, ADI solutions:
Asidua has considerable experience across a range of middleware platforms, and will provide a total solution package based on a platform best suited to the client’s needs. In addition to core messaging platforms, Asidua recognises that ADI solutions are often about providing additional capabilities not present in existing enterprise applications. To this end our solutions also offer portal and data management technology to allow the rapid deployment of application extensions or composite applications built to leverage an SOA.
Platform Systems
Currently, Asidua offers a full suite of such technologies from the both Microsoft and BEA Systems. To find out more on each platform please contact us.
Each phase of the ADI methodology is underpinned by corresponding tools, techniques and platforms from the Asidua portfolio.
Consultancy - In our experience Asidua’s clients all have the common need to leverage their ICT architecture to support changes in end-to-end business processes. But knowing how best to achieve this across multiple platforms is a cause for concern for clients. Asidua is able to help define the problem space as an evolutionary roadmap for the ICT architecture. This is presented via our ADI PLANNER tool, outlining any areas where the architecture requires enhancement, often by the realisation of an ADI solution.
Model - In deciding to evolve an ICT architecture through the use of ADI, any organisation has effectively agreed to a level of change which can impact the majority of its applications and users. If such an undertaking is not managed effectively, the impact can be catastrophic. Asidua will utilise a range of tools and techniques brought together within our suite of ADI DESIGNER tools. These ensure that the requirements and impacts of an ADI solution, are well understood, and documented, ensuring that organisational integrity is maintained.
Validate - Verification is the area of solution delivery that is often at greatest risk when the pressure is on to meet business goals. We have focused our efforts to build a suite of automated test tools that allow near-100% test of ADI solutions before deployment. This minimises the amount of testing that must be done in-situ, allowing us to test the solution in isolation using our ADI TESTER to simulate the behaviour of a client’s enterprise systems.
Operate - Once a solution is built and deployed many integration vendors consider their job finished. Asidua recognises that the majority of pain in achieving ROI from an ADI project is making it work in a real-world environment: solutions are not perfect - they will break. The key is to be able to fix any problems as efficiently as possible. To this end Asidua provides a range of tools and techniques optimised to meet this need in the form of the ADI CONSOLE.
Build - To many of our competitors, building an integration solution is about writing bespoke code to handle data transformation and routing. Within Asidua, our deep understanding of a typical ADI problem has allowed us to evolve an approach based on the use of well-defined integration patterns. These will be chosen from our dedicated ADI PATTERN LIBRARY.
The Asidua methodology is based on a dual approach of providing skills for both consultancy and realisation of an ADI solution.
Click here to view our ADI methodology.
Consultancy is a phase that allows us to engage both in advance - or in parallel with - solution delivery and:
Realisation is the phase that will deliver automated and seamless end-to-end processes that work. This is an iterative delivery model based on four key services:
Leveraging its many years of experience in the field of ADI, Asidua has brought together a range of industry standards and in-house techniques into a single portfolio for the effective delivery of an ADI solution. This portfolio is built from three building block (view how the 3 ADI building blocks link together);
1. Methodology
A proven methodology based heavily on solution modeling, which allows us to engage with a client at any point, and carry a need through to a fully realised solution.
Read more about our ADI methodology
2. Tools
A set of tried-and-tested tools to support both clients and our own engineers in effectively overcoming some of the barriers to integration that ADI addresses.
3. Platforms
A suite of platforms from our technology partners on top of which we build solutions.
Read more about the platforms our ADI portfoilio can be built on
Since our inception, Asidua have deployed our unique Application & Data Integration (ADI) & specialised WinPathTM Expert Services (WES) capabilities for numerous clients within the Telecom Sector. To find out more, please click your area of interest.
Asidua delivers world-class integration, software and consultancy services to government and corporate clients. To find out more, please select a sector below and find out how Asidua’s unique capabilities can assist YOUR business.
At Asidua we believe that seamless end-to-end processes can only be achieved through integration of systems, the applications they host and the data they contain. While modern enterprise applications offer ever-increasing integration capabilities, the effective use of these capabilities presents a major challenge to many organisations. For medium-to-large enterprises, this benefit is amplified considerably due to the overhead in trying to manage many point-to-point integration links.
Adopting a systematic integration strategy allows an organisation to radically re-arrange its enterprise ICT, leading to higher levels of automation and greater levels of flexibility. Asidua has devised Application & Data Integration (ADI) to enable its clients to embrace such a strategy.
Navigate to the appropriate learning zone below to acquire the knowledge you need to power your analysis, or contact us directly:
At Asidua we believe that seamless end-to-end processes can only be achieved through integration of systems, the applications they host and the data they contain. While modern enterprise applications offer ever-increasing integration capabilities, the effective use of these capabilities presents a major challenge to many organisations. For medium-to-large enterprises, this benefit is amplified considerably due to the overhead in trying to manage many point-to-point integration links.
Adopting a systematic integration strategy allows an organisation to radically re-arrange its enterprise ICT, leading to higher levels of automation and greater levels of flexibility. Asidua has devised Customer Contact Platform (CCP) and Application & Data Integration (ADI) to enable its clients to embrace such a strategy.
Customer Contact Platform (CCP) is a software platform built upon Microsoft technologies that Asidua has developed through many years of experience in delivering complex end to end integrated business focussed solutions across the public and private sectors.
Application & Data Integration (ADI) allows customers to better leverage the services of enterprise applications, joining them to build seamless (and automated) end-to-end processes.
Navigate to the appropriate learning zone below to acquire the knowledge you need to power your analysis, or contact us directly:
In our experience, many enterprises in today’s global economy are striving to reach similar goals. These goals generally fall into one of the following categories;
Click here to view a diagrammatical view
In order to reach these goals an enterprise will typically look to leverage its resources, and those of its suppliers and partners as effectively as possible. These resources are typically:
It is processes that organisations look to as the primary catalyst for change to support these goals.
Driving Innovators
By applying constant innovation an enterprise can evolve and change its processes, to meet the demands of its customers. Such innovators come in many forms, but typical examples include:
There is no doubt about the need for such innovators to support change. But how do you support this change without radical upheaval of existing systems, and data? Unfortunately, like many of our clients, you are probably finding that your existing systems, whilst effective, act as a series of silos, unable to cope with the demands of supporting more seamless end-to-end processes, which increasingly demand higher levels of “zero-touch” and hence automation.
Embracing Change
At Asidua we believe that seamless and automated processes can only be achieved through integration of systems, the applications they host and the data they contain. While modern enterprise applications are themselves offering ever increasing integration capabilities, the effective use of these capabilities is a considerable challenge to many organisations. Where enterprises are medium-to-large this benefit is amplified considerably, due to the overhead that can be generated in trying to manage many point-to-point integration links. Conversely, embracing a wider integration strategy allows an organisation to radically re-arrange its enterprise ICT, leading to higher levels of automation and greater levels of flexibility. Asidua has devised ADI (Application & Data Integration) to enable its clients to embrace such a strategy.